We all need help sometimes. It's not a sign of weakness; in fact, it's a sign of strength. So don't be afraid to ask for support—there are many people at MIT who are ready and willing to listen and lend a hand, whatever your concern. Resources that are available 24/7 for urgent concerns are listed first, followed by additional resources.
Division of Student Life staff who can access a network of responders including MIT Police, MIT Medical, Student Support Services, Residential Life Program staff, and others
Mon-Fri, 5 pm–9 am; 24 hours/day on weekends, holidays, or other days MIT is closed. Call 100 from any campus phone, or 617-253-1212. (Note: This number is staffed by the MIT Police; please ask to speak to the Dean on Call)
Text hotline for anonymous, real-time support, powered by MIT students
MIT EMS is a student-run 24/7 ambulance service for all medical emergencies on the MIT campus and in the surrounding community
Call MIT Police Dispatch at 617-253-1212
Acute-care service for illnesses or injuries that need prompt attention, but aren't likely to result in loss of life or severe impairment.
Reserve your spot online at medical.mit.edu/reserve or call ahead, 617-253-1311.
Open Mon–Fri, 8 am-8 pm and Sat/Sun 10 am– 4pm.
24-hour phone assistance is also available; call 617-253-1311.
Maintains a safe academic environment and offers emergency medical service 24 hours a day, seven days a week
For emergencies, dial 100 from any campus phone, or 617-253-1212. For non-emergencies, dial 617-253-2996
Supports students dealing with personal concerns including anxiety, depression, relationship problems, stress, or other issues
Mon–Fri, 8 a.m.– 5 p.m. for telehealth visits. For urgent concerns, call 617-253-2916 anytime to speak to a mental health clinician. COVID-19 resources
VPR provides confidential help in dealing with sexual assault, intimate partner violence, stalking, and unhealthy relationships
Mon-Fri, 9 am-5 pm. Hotline available 24 hours/day: 617-253-2300
With ask.mit.edu, you can ask any question and a staff member from Student Support and Wellbeing will respond within 1 business day.
The CARE Team (Coordination, Assistance, Response, and Education) helps students with challenges they may experience at MIT and provides a means for anyone in the community to express concern about a student
Website that helps students cultivate wellbeing through four areas, or pillars: care of the mind and body, fostering meaningful relationships, and finding purpose.
Advice and counsel for graduate students on a variety of issues including faculty/student relationships, funding, academic progress, and interpersonal concerns
Guidance on what to look for and how to respond when you are concerned about someone else
Serves as the central office addressing discrimination and discriminatory harassment (including sexual misconduct, intimate partner violence, and stalking) for faculty, staff, postdocs, and students.
Student liaisons between MIT Medical and undergraduates, to support their health and well-being
Central resource for physical and mental health and well-being
Serves as a neutral, confidential, independent, and informal resource to the diverse MIT community to help resolve and manage conflicts
Residence-based peer support for undergraduates, via phone and email, to promote mental health and well-being
Offers spiritual and personal support and guidance to the entire MIT community
Graduate student peers representing Institute-wide (iREFS) or departmental (dREFS) programs that provide low-barrier, confidential services in the form of support, coaching, listening, de-escalation, and informal mentoring and mediation
Offers support, advocacy, and referrals for undergraduate students facing academic or personal challenges
Generally, MIT student support and mental health and counseling staff will not share your communications with others. However, under very limited circumstances there may be times when information needs to be shared with MIT faculty or staff, family members, or health care providers. Because transparency and mutual understanding are critical to successful relationships between staff and students, we encourage you to have a conversation with support and mental health professionals about the differences between confidential and private resources.