Personal Support

We all need help sometimes. It's not a sign of weakness; in fact, it's a sign of strength. So don't be afraid to ask for support—there are many people at MIT who are ready and willing to listen and lend a hand, whatever your concern. Resources that are available 24/7 for urgent concerns are listed first, followed by additional resources.

24/7 Support

  • Private

    Division of Student Life staff who can access a network of responders including MIT Police, MIT Medical, Student Support Services, Residential Life Program staff, and others

    Mon-Fri, 5 pm–9 am; 24 hours/day on weekends, holidays, or other days MIT is closed

    Call 100 from any campus phone, or 617-253-1212. (Note: This number is staffed by the MIT Police; please ask to speak to the Dean on Call)

    [[Tags: emergency]]
  • Confidential

    Text hotline for anonymous, real-time support, powered by MIT students

    [[Tags: depression]], [[Tags: anxiety]], [[Tags: mental health]], [[Tags: mood]]
  • Confidential

    MIT EMS is a student-run 24/7 ambulance service for all medical emergencies on the MIT campus and in the surrounding community

    Call MIT Police Dispatch at 617-253-1212 

    [[Tags: EMS]], [[Tags: EMT]]
  • Confidential

    Acute-care service for illnesses or injuries that need prompt attention, but aren't likely to result in loss of life or severe impairment.

    Open 7 days/week, 8 am-8 pm; call 617-253-1311

    After hours, call 617-253-4481

  • Private

    Maintains a safe academic environment and offers emergency medical service 24 hours a day, seven days a week

    For emergencies, dial 100 from any campus phone, or 617-253-1212. For non-emergencies, dial 617-253-2996

  • Confidential

    Supports students dealing with personal concerns including anxiety, depression, relationship problems, stress, or other issues

    Mon-Thurs, 8:30 am-7 pm; Fri 8:30 am-5 pm

    For urgent concerns, call 617-253-2916 anytime to speak to a mental health clinician. You can also come to walk-in hours, Mon-Fri, 2-4 pm

    [[Tags: mood]]
  • Confidential

    VPR provides confidential help in dealing with sexual assault, intimate partner violence, stalking, and unhealthy relationships 

    Mon-Fri 9 am-5 pm

    Hotline available 24 hours/day: 617-253-2300

    [[Tags: rape]], [[Tags: harrassment]], [[Tags: VPR]]

Additional Resources

  • Private

    The CARE Team (Coordination, Assistance, Response, and Education) helps students with challenges they may experience at MIT and provides a means for anyone in the community to express concern about a student

  • Private

    Advice and counsel for graduate students on a variety of issues including faculty/student relationships, funding, academic progress, and interpersonal concerns

  • Guidance on what to look for and how to respond when you are concerned about someone else

  • Confidential

    During the acadmic year, Let's Chat offers easy access for students to informal, free, confidential 20-minute consultations with counselors from MIT Mental Health and Counseling

    [[Tags: anxiety]], [[Tags: depression]], [[Tags: mood]], [[Tags: mental health]]
  • Confidential

    Student liaisons between MIT Medical and undergraduates, to support their health and well-being 

    [[Tags: depression]], [[Tags: anxiety]], [[Tags: mental health]], [[Tags: mood]]
  • Confidential

    Central resource for physical and mental health and well-being

    [[Tags: health care]]
  • Confidential

    Serves as a neutral, confidential, independent, and informal resource to the diverse MIT community to help resolve and manage conflicts

    [[Tags: advice]], [[Tags: concern]], [[Tags: dispute]]
  • Confidential

    Residence-based peer support for undergraduates, via phone and email, to promote mental health and well-being

    [[Tags: depression]], [[Tags: anxiety]], [[Tags: mood]]
  • Confidential

    Offers spiritual and personal support and guidance to the entire MIT community

    [[Tags: Christianity Islam Hinduism Buddism Judaism christian muslim jewish]], [[Tags: Islam]], [[Tags: Hindu]], [[Tags: Buddism]], [[Tags: Judaism]], [[Tags: Muslim]], [[Tags: Jewish]]
  • Confidential

    Peers representing Institute-wide (iREFS) or departmental (dREFS) programs that provide low-barrier, confidential services in the form of support, coaching, listening, de-escalation, and informal mentoring and mediation

    [[Tags: conflict]]
  • Private

    Offers support, advocacy, and referrals for students facing academic or personal challenges

    [[Tags: anxiety]], [[Tags: depressioni]], [[Tags: mood]], [[Tags: mental health]], [[Tags: stress]], [[Tags: S3]]
  • Private

    Resources and reporting options for bias incidences related but not limited to race, religion, sexual orientation, disability, and gender, including sexual harassment and sexual assault

    [[Tags: rape]], [[Tags: attack]]

So, what do Private and Confidential mean?

Generally, MIT student support and mental health and counseling staff will not share your communications with others. However, under very limited circumstances there may be times when information needs to be shared with MIT faculty or staff, family members, or health care providers. Because transparency and mutual understanding are critical to successful relationships between staff and students, we encourage you to have a conversation with support and mental health professionals about the differences between confidential and private resources.


"Confidential" resources will keep conversations strictly confidential and, except in rare, extreme circumstances (including imminent risk of harm to self or others), nothing will be shared without your permission. Confidential resources will not report any information to the Title IX Office.


"Private" resources will keep conversations as private as possible but information about incidents of sexual misconduct must be shared with the Title IX Office so that the Institute can take action if necessary for reasons of safety. The wishes of the person providing the information are given full consideration, except in cases of imminent risk of harm to self or others.